Linebet Terms and Conditions — Know Your Rights and Responsibilities

These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("Player", "you", "your") and Linebet ("Linebet", "we", "us", "our") governing your access to and use of the Linebet platform, including the website at linebet.run, the Linebet mobile application, and all associated services.

Linebet is an online casino and sports betting platform operated for players in Bangladesh. The platform offers casino games, live casino tables, fishing games, crash games, and sports betting markets. All services are provided in BDT and are designed specifically for players based in Bangladesh.

These Terms apply to all players regardless of how they access the Linebet platform — whether through a desktop browser, mobile browser, or the Linebet Android application. By accessing any part of the Linebet platform, you agree to be bound by these Terms in their entirety.

Linebet reserves the right to update or amend these Terms at any time. When changes are made, the updated Terms will be published on this page with a revised "Last Updated" date. Continued use of the platform after changes are published constitutes acceptance of the revised Terms.

To register and use the Linebet platform, you must meet all of the following eligibility requirements:

• You must be at least 18 years of age at the time of registration.
• You must be accessing the platform from a jurisdiction where online betting is not explicitly prohibited for personal use.
• You must not be a current employee, contractor, or immediate family member of a Linebet employee or contractor.
• You must not have been previously excluded or banned from the Linebet platform.
• You must have the legal capacity to enter into a binding agreement under the laws applicable to you.

Linebet takes age verification seriously. If there is any reason to believe that a player is under 18 years of age, Linebet will suspend the account immediately and conduct a verification review. Any winnings accumulated during a period of underage use will be forfeited.

By registering, you confirm that all of the above eligibility conditions are met and that the information you provide during registration is accurate and complete. Providing false eligibility information is a material breach of these Terms.

Each player is permitted to hold one Linebet account only. Creating multiple accounts — whether under the same name, the same device, the same IP address, or the same payment method — is strictly prohibited and will result in the closure of all associated accounts and forfeiture of any balances held within them.

During registration, you are required to provide:

• A valid mobile number that you own and control
• A unique username and secure password
• Your date of birth
• Your preferred payment method details for withdrawal purposes

You are responsible for keeping your login credentials secure. Do not share your password with anyone. Linebet will never ask for your password via live chat, email, or any other communication channel. If you suspect that your account has been accessed without your authorisation, contact Linebet support immediately via live chat.

Linebet reserves the right to request identity verification documents at any point. This may include a copy of a national ID card, passport, or utility bill. Accounts that fail to complete verification within the requested timeframe may be suspended until verification is completed.

All deposits on Linebet are processed in BDT. Linebet supports the following payment methods for deposits: bKash, Nagad, Rocket, and local bank transfer. Minimum and maximum deposit limits apply to each payment method and are displayed on the deposit page within your account.

Deposits are credited to your Linebet wallet in real time in the vast majority of cases. In rare instances where a deposit is delayed, the funds will be credited within 30 minutes. If a deposit has not been credited after 30 minutes, contact Linebet support via live chat with your transaction reference number.

• Linebet does not charge any fees on deposits. Any fees charged by your payment provider are outside Linebet's control.
• Deposits must be made from a payment account that belongs to you. Third-party deposits are not permitted.
• Linebet reserves the right to request proof of payment for any deposit at any time.
• Deposits made in error cannot be reversed once they have been credited to your Linebet wallet.

Linebet does not accept deposits made with funds obtained through illegal activity. By depositing, you confirm that the funds you are depositing are legitimately yours and have been obtained through lawful means.

Withdrawal requests on Linebet are processed to the same payment method used for the player's most recent deposit, where technically possible. Withdrawals to bKash and Nagad are typically completed within 10 minutes of the request being approved. Bank transfer withdrawals may take up to 24 hours.

The following conditions apply to all withdrawal requests:

• Your account must be fully verified before your first withdrawal is processed.
• You must have met any applicable wagering requirements on bonus funds before withdrawing.
• Minimum withdrawal amounts apply and are displayed on the withdrawal page within your account.
• Linebet reserves the right to request additional verification documents before processing large withdrawals.
• Withdrawals can only be made to payment accounts registered in your own name.

If a withdrawal request is declined, Linebet will notify you via your registered contact details and provide a reason for the decline. Common reasons include incomplete verification, unmet wagering requirements, or a mismatch between the deposit and withdrawal payment method.

Linebet does not charge withdrawal fees. Processing times stated above are targets, not guarantees, and may be affected by payment provider processing times outside Linebet's control.

Linebet offers a welcome bonus and ongoing promotions to eligible players. All bonuses are subject to the specific terms published alongside each promotion, as well as the general bonus rules set out in this section. In the event of a conflict between promotion-specific terms and these general terms, the promotion-specific terms take precedence.

• Bonus funds are credited to a separate bonus wallet and cannot be withdrawn until the applicable wagering requirement is met.
• Wagering requirements are calculated based on the bonus amount unless otherwise stated in the promotion terms.
• Your bonus wallet dashboard shows your current wagering progress in real time.
• Bonuses are available to one account per household, per device, and per IP address.
• Linebet reserves the right to cancel any bonus if it suspects the bonus is being abused, including through multi-accounting, bonus hunting, or coordinated wagering strategies designed to exploit bonus terms.
• Bonuses that have not been used within the validity period stated in the promotion terms will expire automatically.

Linebet writes its bonus terms in plain language and publishes wagering requirements clearly alongside each promotion. If you have any questions about a specific bonus or promotion, contact Linebet support via live chat before opting in.

All casino games available on Linebet — including slots, live casino tables, fishing games, and crash games — are governed by the individual game rules published within each game. These Terms apply in addition to individual game rules. In the event of a conflict, individual game rules take precedence for game-specific matters.

All games on Linebet use certified Random Number Generator (RNG) technology. Game outcomes are independently audited for fairness. Return-to-player (RTP) percentages are published for all slot games and represent the theoretical long-term return across a large number of game rounds — they do not guarantee any specific outcome for any individual session.

• Attempting to exploit software bugs or glitches to gain an unfair advantage is prohibited.
• Using automated betting tools, bots, or scripts is strictly prohibited.
• Any winnings obtained through exploitation of a software error will be voided.
• Live casino game outcomes are final once the round is completed and confirmed by the dealer.

If a game round is interrupted due to a technical fault on Linebet's side, the round will be voided and any stake placed will be returned to your wallet. Linebet is not responsible for interruptions caused by your own internet connection or device.

Sports betting on Linebet is subject to the general Terms set out in this document as well as the specific sports betting rules published in the sports section of the platform. The following general rules apply to all sports bets placed on Linebet:

• Bets are accepted at the odds displayed at the time the bet is confirmed. Odds may change between the time you select a bet and the time you confirm it — you will be shown the updated odds before confirming.
• Linebet reserves the right to void any bet placed on an event where the result was already known at the time the bet was placed.
• In-play bets are subject to a short delay between placement and confirmation. Bets placed during this delay period may be voided if the match situation changes materially.
• Maximum payout limits apply to sports bets and are displayed in the sports betting section of the platform.
• Linebet reserves the right to limit the maximum stake on any market at its discretion.

If an event is cancelled or postponed and not replayed within 48 hours of the original scheduled start time, all bets on that event will be voided and stakes returned to player wallets.

The following conduct is strictly prohibited on the Linebet platform. Engaging in any of the following may result in immediate account suspension, forfeiture of balances, and reporting to relevant authorities where applicable:

• Creating more than one account on the Linebet platform
• Providing false or misleading information during registration or verification
• Using the platform if you are under 18 years of age
• Depositing funds obtained through illegal activity
• Using automated tools, bots, or scripts to interact with the platform
• Exploiting software bugs or errors to gain an unfair advantage
• Colluding with other players to manipulate game or betting outcomes
• Engaging in any form of money laundering through the platform
• Abusing bonuses through multi-accounting, coordinated wagering, or other exploitative strategies
• Harassing, threatening, or abusing Linebet support staff or other players

Linebet monitors platform activity continuously for signs of prohibited conduct. If prohibited conduct is detected, Linebet will act without prior notice, including suspending accounts, voiding bets and game rounds, and withholding balances pending investigation.

Linebet reserves the right to suspend or close any player account at any time, with or without prior notice, if it has reasonable grounds to believe that the account has been used in breach of these Terms. Grounds for suspension or closure include but are not limited to the prohibited conduct listed in Section 9.

If your account is suspended pending investigation, Linebet will contact you via your registered contact details within 5 business days to explain the reason for the suspension and the steps required to resolve it. If the investigation concludes that no breach occurred, your account will be reinstated and any withheld funds returned.

If you wish to close your Linebet account voluntarily, you can do so by contacting support via live chat. Any remaining balance in your wallet at the time of closure will be processed for withdrawal to your registered payment method, subject to standard verification requirements.

Linebet collects and processes personal data in accordance with its Privacy Policy, which is published at /privacy-policy. By registering with Linebet, you consent to the collection and processing of your personal data as described in the Privacy Policy.

Linebet uses your personal data to operate your account, process transactions, verify your identity, provide customer support, and comply with applicable legal obligations. Linebet does not sell your personal data to third parties.

All data transmitted between your device and the Linebet platform is protected by 256-bit SSL encryption. Linebet stores player data on secure servers and implements industry-standard access controls to prevent unauthorised access.

Linebet is committed to promoting responsible gaming. The platform provides the following tools to help players manage their gambling activity:

• Deposit Limits: Set daily, weekly, or monthly deposit limits from your account settings. Limits take effect immediately when reduced and after a 24-hour cooling-off period when increased.
• Session Reminders: Set a time reminder that will notify you when you have been playing for a specified duration.
• Self-Exclusion: Request a self-exclusion period of 30 days, 90 days, 6 months, or permanent closure. Self-exclusion requests are processed within 24 hours and cannot be reversed during the exclusion period.
• Reality Checks: Enable periodic pop-up reminders showing your session duration and net win/loss position.

If you are concerned about your gambling habits, please visit the Responsible Gaming page for more information and resources. Gambling should be entertaining. If it stops being that, Linebet's tools are there to help you take a break.

To the maximum extent permitted by applicable law, Linebet's total liability to you for any claim arising out of or in connection with your use of the platform shall not exceed the total amount deposited by you in the 30 days preceding the event giving rise to the claim.

Linebet is not liable for:

• Any loss of profits, revenue, or anticipated savings
• Any indirect or consequential loss
• Any loss arising from your failure to keep your login credentials secure
• Any interruption to the platform caused by factors outside Linebet's reasonable control, including internet outages, payment provider downtime, or force majeure events
• Any loss arising from your reliance on information published on the platform that is subsequently found to be inaccurate

Nothing in these Terms limits Linebet's liability for fraud, death, or personal injury caused by Linebet's negligence, or any other liability that cannot be excluded by law.

Linebet reserves the right to update or amend these Terms and Conditions at any time. When material changes are made, Linebet will notify registered players via their registered contact details at least 7 days before the changes take effect, except where changes are required immediately for legal or regulatory reasons.

The most current version of these Terms will always be available at /terms-conditions. The "Last Updated" date at the top of this page indicates when the Terms were most recently revised. Continued use of the Linebet platform after the effective date of any changes constitutes your acceptance of the revised Terms.

If you do not agree to any revised Terms, you should stop using the platform and contact support to close your account. Any balance remaining in your wallet at the time of closure will be processed for withdrawal in the normal way.

If you have any questions about these Terms and Conditions, or if you need to raise a complaint or dispute, please contact the Linebet support team via live chat, which is available 24 hours a day, 7 days a week. You can also reach us by email at [email protected].

Linebet aims to respond to all formal complaints within 5 business days. If your complaint relates to a specific transaction, please have your transaction reference number ready when you contact support — this will help the team resolve your query as quickly as possible.